Layaway Program

The best grow shop in Boston now offers a Layaway Program! We are excited to offer this alternative payment option for our valued customers. If you have any questions, please do not hesitate to call us at (617) 945-1654 during normal business hours.

How It Works
Shop
Online...
Add the items you would like to place on layaway to your online shopping chart. Make sure the shopping cart total (without shipping and taxes) is at least $300.

Enter Checkout — where you will need to select the "In-store Pickup / Layaway" checkbox on the Shipping screen. Then select the Layaway option in the Payment Method box.

After you have placed your order, print a copy of your receipt and call the GYOstuff service department to arrange payment.

In Store...
Stop in, select your item(s), and tell a Sales Representative that you would like to you would like to place the items on Layaway.
By Phone...

Call GYO's customer service department at (617) 945-1654. Tell the Customer Service Agent that you would like to place a Layaway order.

Select your item(s)

Payments
The first payment is due within 24 hours of submitting your order and will be for 1/3 of the total amount due. The total amount will include: the price of your item(s), layaway fee (5%), shipping charges, and applicable sales tax.

Subsequent payments must be made on at least a monthly basis for up to 4 months.

In the event that A) any subsequent payment is not made within 1 month or B) final payment is not made within 4 months, we will send a notice automatically extending the due date for that payment on your layaway purchase to 30 days from the original date. If we have not received your payment by this date, we will consider the purchase cancelled. In the event that a purchase is cancelled in this way, by default, you will not be eligible for a refund.

However, if you contact us to cancel your layaway within 60 days of the initial deposit, you will be entitled to a full refund of any payments made minus any applicable layaway fees.

Receive Products

You will receive your product(s) shortly after your last payment.

Frequently Asked Layaway Questions
What is a layaway?
With GYO's Layaway Program, you pay us a deposit and make additional payments over time until you have paid for the item in full. Once we have received the last payment, we send you the merchandise.

What payment methods can I use?
We accept money orders, cash, GYOstuff Gift Certificates, debit cards and credit cards for payment.

Once my layaway begins, can I make a full payment for the balance of my order?
Absolutely. If you change your mind and want the product(s) faster, just call our Customer Service team to arrange to pay the balance.

Is there a minimum order amount for the GYOstuff Layaway Program?
Yes. The minimum order amount is $300.

Is there a minimum payment amount I must submit?
Yes. You must pay the installment amount due or your layaway is subject to cancellation.

Is there a maximum order amount?
No.

Am I limited to the number of layaway orders that I can have outstanding at one time?
Yes. You may only have one layaway order outstanding at a time.

What happens if my payment is declined by my bank or credit card company?
If your first payment is declined, then you will need to make other payment arrangements.

Can I change the items on my layaway order?
Yes. Making such changes will not change your payment schedule. If you make changes which affect your total order amount, your balance due will be divided among the payments remaining on your order. An updated payment schedule will be emailed to you.

What can I do if I want to get my item(s) earlier than when my layaway is scheduled to end?
At any time before your final payment is due, you may call us and pay the balance in full. We will then ship the item as soon as it is available.

When will my order ship?
If you make your third installment payment by credit or debit card, your order should typically ship the next business day.

If you make your third installment payment by money order or check, then your order will be delayed for 5 to 7 business days while the check clears the banking system.
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